
SDL customers are happy to share their positive experiences of using our technology and services to derive business benefit. The following quotes are just a handful of the many comments that clearly show customer satisfaction is guaranteed.
SDL is an important partner in helping us build stronger relationships with our customers. Their solutions introduced best-practices and efficiencies to our localization teams and processes – keeping costs in check while raising our productivity and the quality of the final communications products.
Volkswagen
The SDL technology has had a dramatic impact on our Consumer Electronics and Domestic Appliances divisions by enabling us to launch simultaneously into multiple markets without having to wait for translation. It used to take 4 months for new product information to reach local web sites, now it is available for publication within weeks.
Philips Consumer Electronics
SDL Knowledge-based Translation System has provided us with a 25% improvement in productivity, as well as a reduction in costs of 27%. It meets our tight deadlines and provides us with high-quality multilingual content, which enables us to support our new business strategy.
RS Components
It is critical that we are assured of the highest possible quality in delivering Windows Vista Language Interface Pack into the global marketplace. By using SDL Trados and by promoting SDL TRADOS Certification with our LLP vendors, we believe that this will help us to deliver our product to market in the shortest possible time and at the highest possible quality.
Microsoft
With SDL, Mercury was able to accelerate the re-launch of 26 global websites in an efficient manner. Since implementation we have reduced time-to-market and achieved simultaneous global announcements. In addition, we are leveraging this investment across other areas of our business and have received a 75 percent return on our investment in the eight months since implementation.
Mercury Interactive Corporation
With Astoria and SDL, we transformed our business. We improved the quality, accuracy, and timeliness of our global product information, and reinforced our worldwide standing for quality and performance.
Siemens Medical Solutions
Before teaming up with a global translation supplier, we had little control over our translations... Now we have streamlined and centralized our processes so we have more control, enabling us to significantly reduce the time and costs required for translating.
Atlas CopcoOur dealer network now has 24x7 support via a knowledge base of approved solutions to known concerns available in multiple languages. Of all the dealer searches in ASIST, 80% are now resolved using self-service with only 20% escalated. This has resulted in less down time and improved customer satisfaction.”
CNH
SDL MultiTerm is the ‘de facto’ industry standard for terminology management. SDL MultiTerm is increasing our speed-to-market and business agility. With more intuitive functionality and a higher deployment rate among translation professionals, projects occur faster while delivering more accuracy.
Kyocera Mita
With SDL's combination of market-leading technologies and global services infrastructure, we will achieve shorter time-to-market, increased translation reuse and greater consistency in our multilingual communications.
The Gallup Organization
The completion of our globalization project is an important step forward in serving the needs of our more than five million international travel guests who stay with us each year. The ability for our customers to learn about properties or book a reservation in their native language is an absolute necessity for our continued global expansion and growth.
Best Western International