Industry: Aerospace and Defense

The defense and aerospace sector is arguably the earliest adopter of structured content, predating even SGML.

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Challenges

While the sector enjoys the benefit of a highly experienced workforce, challenges in this space include:

A continuing need to manage both structured and unstructured data.
Multiple civil/military standards, including ATA, MilSpec, and S1000D.
Exacting publishing requirements, including looseleaf.

Solutions

SDL Contenta, SDL XPP, and SDL LiveContent are key components of the Standard NAVSEA Integrated Publishing Process (SNIPP), producing both Type I and Type II Interactive Electronic Technical Manuals (IETMs). Under the innovative Navy Enterprise Subscription License (NESL) Program, both in-house government employees as well as contractors are able to share a common technology platform and common business practices. Hosting and first line support is provided by NAVSSES Philadelphia with SDL serving as next level support. The arrangement has resulted in reduced costs and higher quality, as new programs are able to get on board quickly without standing up their own infrastructure.

Between Tinker AFB, OK and Warner Robins AFB, GA, technical data authors and managers fulfill information needs for a diverse portfolio of weapon systems including the B-52, E-3 AWACS, the C-5, C-17, and others. Because many consumers still rely on paper or PDF, these programs need to issue change packages, as reissuing complete new technical manuals is inefficient and prohibitively expensive. The unsurpassed looseleaf capability of SDL XPP ensures that changes are captured accurately and completely.

Selected customers

U.S. Navy
U.S. Air Force
Boeing
Northrop Grumman
Royal Australian Air Force
Pratt & Whitney Canada