As a leading technology supplier to banks and governments, Giesecke & Devrient requires high-quality user documentation delivered into multiple languages for its worldwide customers. As the number of deliverables increased, the Translation Department began to notice significant inconsistencies in product and part names. Investigating these issues took valuable project time, causing increased costs, missed deadlines, and impacts to revenue and customer satisfaction. Giesecke & Devrient realized they needed to rapidlyl find and implement a terminology management system to eliminate these inconsistencies.