Customer Quotes

Customer Quotes

Read the quotes!

SDL customers are happy to share their positive experiences of using our technology and services to derive business benefit. The following quotes are just a handful of the many comments that clearly show customer satisfaction is guaranteed.



Automotive

In the automotive industry, the rapid delivery of high-quality owner’s and service information is critical to the success of a vehicle program. The combination of SDL Knowledge-based Translation System (SDL KbTS) and Tweddle’s content management/delivery systems enabled us to deliver a solution that could positively impact vehicle distribution, servicing, customer satisfaction and revenues for our customers.

Tweddle Litho (Reference Chrysler LLC)

SDL is an important partner in helping us build stronger relationships with our customers. Their solutions introduced best-practices and efficiencies to our localization teams and processes – keeping costs in check while raising our productivity and the quality of the final communications products.

Volkswagen

Electronics and Hi-Tech

We chose SDL because they offer the knowledge, technologies, and services that Garmin needs to serve our worldwide customers more efficiently and consistently. Using SDL to centralize our translation requirements can provide Garmin with the high-quality and timely deliverables that our worldwide customers want and deserve.

Garmin

The SDL technology has had a dramatic impact on our Consumer Electronics and Domestic Appliances divisions by enabling us to launch simultaneously into multiple markets without having to wait for translation. It used to take 4 months for new product information to reach local web sites, now it is available for publication within weeks.

Philips Consumer Electronics

SDL Knowledge-based Translation System has provided us with a 25% improvement in productivity, as well as a reduction in costs of 27%. It meets our tight deadlines and provides us with high-quality multilingual content, which enables us to support our new business strategy.

RS Components

Finance & Legal

SDL's leading Multilingual Content Management system - was deployed to maximize the return on investment. The site database manages around 1,000 template files and graphics, built dynamically...

Morgan Stanley

Information Technology

It is critical that we are assured of the highest possible quality in delivering Windows Vista Language Interface Pack into the global marketplace. By using SDL Trados and by promoting SDL TRADOS Certification with our LLP vendors, we believe that this will help us to deliver our product to market in the shortest possible time and at the highest possible quality.

Microsoft

With SDL, Mercury was able to accelerate the re-launch of 26 global websites in an efficient manner. Since implementation we have reduced time-to-market and achieved simultaneous global announcements. In addition, we are leveraging this investment across other areas of our business and have received a 75 percent return on our investment in the eight months since implementation.

Mercury Interactive Corporation

The low implementation cost of SDL and Interwoven’s combined offering provided an affordable solution.

Sun Microsystems

Life Sciences

With Astoria and SDL, we transformed our business. We improved the quality, accuracy, and timeliness of our global product information, and reinforced our worldwide standing for quality and performance.

Siemens Medical Solutions

Manufacturing

Before teaming up with a global translation supplier, we had little control over our translations... Now we have streamlined and centralized our processes so we have more control, enabling us to significantly reduce the time and costs required for translating.

Atlas Copco

We particularly appreciate the fact that SDL approaches our projects from a customer perspective and comes up with innovative solutions over and over again. This allows us to concentrate on our core business because we know that our translation projects are in safe hands.

Bosch

Our dealer network now has 24x7 support via a knowledge base of approved solutions to known concerns available in multiple languages. Of all the dealer searches in ASIST, 80% are now resolved using self-service with only 20% escalated. This has resulted in less down time and improved customer satisfaction.”

CNH

Homag Group is delighted with the improvements in process management and translation quality resulting from the relationship with SDL. SDL Translation Management System gives us the visibility and control we need to reduce the time-to-market for product documentation, and the re-use of existing translation assets across product lines has lowered our costs while improving the consistency of translations.

Homag Group

Globalization affects virtually everything we do at John Deere. … We have reduced project management cycle time, increased quality, and reduced costs for the millions of words of technical information we provide for John Deere dealers and customers worldwide. These innovations are conducive to increased customer satisfaction and growth across world markets.

John Deere

SDL MultiTerm is the ‘de facto’ industry standard for terminology management. SDL MultiTerm is increasing our speed-to-market and business agility. With more intuitive functionality and a higher deployment rate among translation professionals, projects occur faster while delivering more accuracy.

Kyocera Mita

Media & Publishing

With SDL's combination of market-leading technologies and global services infrastructure, we will achieve shorter time-to-market, increased translation reuse and greater consistency in our multilingual communications.

The Gallup Organization

Travel & Tourism

The completion of our globalization project is an important step forward in serving the needs of our more than five million international travel guests who stay with us each year. The ability for our customers to learn about properties or book a reservation in their native language is an absolute necessity for our continued global expansion and growth.

Best Western International

We are a global business delivering a wide variety of travel products to our clients around the world, every day of every week. We are delighted to be working with SDL International to be able to offer our products and services to our global clients in their local language. Their solution provides us with a key point of differentiation, enabling us to offer our content in multiple languages quickly and easily.

GTA Americas and Octopustravel Worldwide