Industry: Electronics and Electrical Equipment
SDL Structured Content products enable electronics and electrical equipment manufacturers to greatly speed time to market for new products.
Challenges
- Highly technical content subject to constant revisions and updates from various sources within the company. Need to keep accurate audit trails and history of changes to content over time.
- Multiple points for creation of source content – user roles such as technical communicators, subject matter experts, engineers, product marketing as well as external product information systems. All contribute to creating product datasheets that are used for marketing electronic products to their customers.
- Also challenges with creating and updating traditional technical documentation, user guides, etc.
- Time to market pressures for timely releases to maximize revenue before product is obsolete. i.e. need to ship product datasheet in multiple languages to realize revenue in different regions of the world.
- Derivative products that share information with no effective way to reuse components of content. Difficult to find multiple references of the same content that is not reused form a single point of content.
- Complex delivery requirements that require long Adobe PDF files to incorporate all content into a deliverable. Difficult for users to download and search.
- Customers need to comb though reams of content to find just the information they are looking for.
- Emerging markets putting pressures on delivery of localized content to maximize product revenue
Solutions
SDL Trisoft is used to manage collaborative authoring and content assembly processes. With advanced versioning and revision management, customers can now automate the management of all changes to the content, while managing content reuse. In addition the SDL Trisoft authoring bridge SDL LiveContent addresses personalized publishing needs by delivering dynamic content that is filtered for the individual consuming the information, providing the specific information needed at the time it’s needed.
Selected Customers
- Spansion
- NetApp
